[data-v-d8eab40a]:root{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--muted:#5b6675;--border:#eaedf3;--border2:#e4e8ef;--fill:#f6f8fc;--open-bg:#eaf1fc}.topbar[data-v-d8eab40a]{border-bottom:1px solid var(--border);background:#fff;align-items:center;gap:16px;padding:10px 32px;display:flex;position:relative;box-shadow:0 1px 2px #12263f0a}.topbar .logo[data-v-d8eab40a]{height:52px}.topbar .divider[data-v-d8eab40a]{background:var(--border2);width:1px;height:30px}.topbar .title[data-v-d8eab40a]{color:var(--navy);font-family:Poppins,sans-serif;font-size:20px;font-weight:600}.staff-nav[data-v-d8eab40a]{gap:4px;margin-left:8px;display:flex}.nav-link[data-v-d8eab40a]{color:var(--muted);cursor:pointer;border-radius:10px;padding:8px 14px;font-family:Poppins,sans-serif;font-size:13.5px;font-weight:600;text-decoration:none;transition:all .2s;display:inline-block}.nav-link.active[data-v-d8eab40a]{color:var(--navy);background:var(--fill);box-shadow:inset 0 -3px 0 var(--red)}.nav-link.disabled[data-v-d8eab40a]{opacity:.6;cursor:not-allowed}.admin-dropdown[data-v-d8eab40a]{display:inline-block;position:relative}.admin-dropdown.open .dropdown-menu[data-v-d8eab40a]{display:block}button.nav-link[data-v-d8eab40a]{font:inherit;background:0 0;border:none;font-family:Poppins,sans-serif;font-size:13.5px;font-weight:600}.dropdown-menu[data-v-d8eab40a]{border:1px solid var(--border);z-index:1000;background:#fff;border-radius:6px;min-width:180px;margin-top:0;padding-top:6px;display:none;position:absolute;top:100%;left:0;box-shadow:0 2px 8px #12263f1a}.dropdown-item[data-v-d8eab40a]{color:var(--blue);padding:10px 16px;font-size:13px;text-decoration:none;transition:all .2s;display:block}.dropdown-item[data-v-d8eab40a]:hover{background:var(--fill)}.dropdown-item.active[data-v-d8eab40a]{background:var(--fill);color:var(--navy);font-weight:600}.admin-dropdown.active .nav-link[data-v-d8eab40a]{color:var(--navy);background:var(--fill);box-shadow:inset 0 -3px 0 var(--red)}.spacer[data-v-d8eab40a]{flex:1}.user-dropdown[data-v-d8eab40a]{display:inline-block;position:relative}.user-dropdown.open .dropdown-menu[data-v-d8eab40a]{display:block}.topbar .avatar[data-v-d8eab40a]{background:var(--open-bg);width:48px;height:48px;color:var(--navy);cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;font-family:Poppins,sans-serif;font-size:15px;font-weight:700;transition:all .2s;display:flex}.topbar .avatar[data-v-d8eab40a]:hover{background:var(--blue);color:#fff}.user-dropdown .dropdown-menu[data-v-d8eab40a]{border:1px solid var(--border);z-index:1000;background:#fff;border-radius:6px;min-width:120px;margin-top:0;padding-top:6px;display:none;position:absolute;top:100%;right:0;box-shadow:0 2px 8px #12263f1a}.logout-btn[data-v-d8eab40a]{width:100%;color:var(--blue);cursor:pointer;text-align:left;background:0 0;border:none;padding:10px 16px;font-size:13px;transition:all .2s}.logout-btn[data-v-d8eab40a]:hover{background:var(--fill)}[data-v-1924651e]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--muted:#5b6675;--border:#e5e7eb;--success:#10b981;--warning:#f59e0b}.app-body[data-v-1924651e]{background:#fff;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.pub-wrap[data-v-1924651e]{max-width:700px;margin:0 auto;padding:40px 20px}.pub-head[data-v-1924651e]{border-bottom:1px solid var(--border);align-items:center;gap:16px;margin-bottom:40px;padding-bottom:20px;display:flex}.logo[data-v-1924651e]{width:auto;height:40px}.divider[data-v-1924651e]{background:var(--border);width:1px;height:24px}.pub-head span[data-v-1924651e]{color:var(--navy);font-size:16px;font-weight:600}.hero[data-v-1924651e]{margin-bottom:40px}.hero h1[data-v-1924651e]{color:var(--navy);margin:0 0 12px;font-size:32px;font-weight:700;line-height:1.2}.hero p[data-v-1924651e]{color:#4b5563;margin:0 0 20px;font-size:16px;line-height:1.6}.callout[data-v-1924651e]{background:#f9fafb;border-left:4px solid;border-radius:6px;margin:20px 0;padding:16px}.callout-ok[data-v-1924651e]{border-left-color:var(--success);background:#f0fdf4}.callout-error[data-v-1924651e]{border-left-color:var(--red);color:var(--red);background:#fef2f2}.field-error[data-v-1924651e]{color:#b42318;margin:6px 0 0;font-size:13px}.callout a[data-v-1924651e]{color:var(--blue);font-weight:600;text-decoration:none}.callout a[data-v-1924651e]:hover{text-decoration:underline}.form[data-v-1924651e]{margin:40px 0}.form-group[data-v-1924651e]{margin-bottom:24px}.form-row[data-v-1924651e]{grid-template-columns:1fr 1fr;gap:16px;margin-bottom:24px;display:grid}@media (width<=600px){.form-row[data-v-1924651e]{grid-template-columns:1fr}}label[data-v-1924651e]{color:var(--navy);margin-bottom:8px;font-size:14px;font-weight:600;display:block}.form-control[data-v-1924651e]{border:1px solid var(--border);border-radius:6px;width:100%;padding:10px 12px;font-family:inherit;font-size:14px;transition:border-color .2s}.form-control[data-v-1924651e]:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 3px #2f6fe01a}textarea.form-control[data-v-1924651e]{resize:vertical;min-height:120px}.checkbox-label[data-v-1924651e]{cursor:pointer;align-items:center;gap:10px;margin-bottom:0;font-weight:400;display:flex}.form-checkbox[data-v-1924651e]{cursor:pointer;width:20px;height:20px;accent-color:var(--blue)}.honeypot[data-v-1924651e]{display:none}.upload-section[data-v-1924651e]{margin-top:8px}.upload-box[data-v-1924651e]{border:2px dashed var(--border);text-align:center;cursor:pointer;background:#f9fafb;border-radius:8px;padding:30px 20px;transition:all .2s}.upload-box[data-v-1924651e]:hover{border-color:var(--blue);background:#f3f7ff}.upload-icon[data-v-1924651e]{margin-bottom:10px;font-size:28px}.upload-content p[data-v-1924651e]{color:var(--muted);margin:8px 0;font-size:13px}.link-btn[data-v-1924651e]{color:var(--blue);cursor:pointer;background:0 0;border:none;padding:0;font-weight:600;text-decoration:underline}.upload-hint[data-v-1924651e]{font-size:12px!important}.files-list[data-v-1924651e]{margin-top:12px}.file-item[data-v-1924651e]{border:1px solid var(--border);background:#f9fafb;border-radius:6px;justify-content:space-between;align-items:center;margin-bottom:8px;padding:10px;font-size:13px;display:flex}.remove-btn[data-v-1924651e]{color:var(--red);cursor:pointer;background:0 0;border:none;padding:0;font-size:16px}.btn[data-v-1924651e]{cursor:pointer;border:none;border-radius:6px;width:100%;padding:12px 24px;font-size:14px;font-weight:600;transition:all .2s}.btn-primary[data-v-1924651e]{background:var(--blue);color:#fff}.btn-primary[data-v-1924651e]:hover:not(:disabled){background:#1f55c9}.btn-primary[data-v-1924651e]:disabled{opacity:.6;cursor:not-allowed}.footer[data-v-1924651e]{margin-top:60px}.footer .rainbow[data-v-1924651e]{background:linear-gradient(90deg,#e8402a,#f0862a,#f4c24e,#3fb27a,#2ba9c9);height:4px}.footer .bar[data-v-1924651e]{text-align:center;color:var(--muted);background:#f9fafb;border-radius:0 0 6px 6px;padding:14px;font-size:13px}.footer a[data-v-1924651e]{color:var(--blue);font-weight:600;text-decoration:none}.footer a[data-v-1924651e]:hover{text-decoration:underline}[data-v-7cae5ea2]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--muted:#5b6675;--border:#e5e7eb;--ok:#10b981}.app-body[data-v-7cae5ea2]{background:#fff;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.pub-wrap[data-v-7cae5ea2]{max-width:560px;margin:0 auto;padding:40px 20px}.pub-head[data-v-7cae5ea2]{border-bottom:1px solid var(--border);align-items:center;gap:16px;margin-bottom:40px;padding-bottom:20px;display:flex}.logo[data-v-7cae5ea2]{width:auto;height:40px}.divider[data-v-7cae5ea2]{background:var(--border);width:1px;height:24px}.pub-head span[data-v-7cae5ea2]{color:var(--navy);font-size:16px;font-weight:600}.card[data-v-7cae5ea2]{border:1px solid var(--border);background:#fff;border-radius:8px;margin-bottom:24px;padding:24px}.card h2[data-v-7cae5ea2]{color:var(--navy);margin:0 0 12px;font-size:20px;font-weight:600}.card p[data-v-7cae5ea2]{color:#4b5563;margin:0 0 20px;font-size:14px;line-height:1.6}.card strong[data-v-7cae5ea2]{color:var(--navy);font-weight:600}.otp-form[data-v-7cae5ea2]{margin:20px 0}.otp-fieldset[data-v-7cae5ea2]{border:0;margin:0;padding:0}.label[data-v-7cae5ea2]{color:var(--navy);margin-bottom:8px;font-size:14px;font-weight:600;display:block}.otp[data-v-7cae5ea2]{gap:8px;margin-bottom:20px;display:flex}.otp-input[data-v-7cae5ea2]{text-align:center;border:1px solid var(--border);border-radius:6px;width:50px;height:50px;font-size:24px;font-weight:600;transition:border-color .2s}.otp-input[data-v-7cae5ea2]:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 3px #2f6fe01a}.callout[data-v-7cae5ea2]{border-left:4px solid;border-left-color:var(--red);color:var(--red);background:#fef2f2;border-radius:6px;margin-bottom:20px;padding:12px 16px;font-size:14px}.btn-row[data-v-7cae5ea2]{gap:12px;margin-bottom:20px;display:flex}.btn[data-v-7cae5ea2]{cursor:pointer;border:none;border-radius:6px;flex:1;padding:12px 16px;font-size:14px;font-weight:600;transition:all .2s}.btn-primary[data-v-7cae5ea2]{background:var(--blue);color:#fff}.btn-primary[data-v-7cae5ea2]:hover:not(:disabled){background:#1f55c9}.btn-primary[data-v-7cae5ea2]:disabled{opacity:.6;cursor:not-allowed}.btn-secondary[data-v-7cae5ea2]{color:var(--blue);border:1px solid var(--blue);background:0 0}.btn-secondary[data-v-7cae5ea2]:hover:not(:disabled){background:#2f6fe00d}.btn-secondary[data-v-7cae5ea2]:disabled{opacity:.6;cursor:not-allowed}.hint[data-v-7cae5ea2]{color:var(--muted);margin:0;font-size:13px}.hint a[data-v-7cae5ea2]{color:var(--blue);font-weight:600;text-decoration:none}.hint a[data-v-7cae5ea2]:hover{text-decoration:underline}.footer[data-v-7cae5ea2]{margin-top:60px}.footer .rainbow[data-v-7cae5ea2]{background:linear-gradient(90deg,#e8402a,#f0862a,#f4c24e,#3fb27a,#2ba9c9);height:4px}.footer .bar[data-v-7cae5ea2]{text-align:center;color:var(--muted);background:#f9fafb;border-radius:0 0 6px 6px;padding:14px;font-size:13px}[data-v-ffcddc54]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--ok:#10b981;--muted:#5b6675;--border:#e5e7eb}.app-body[data-v-ffcddc54]{background:#fff;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.pub-wrap[data-v-ffcddc54]{max-width:700px;margin:0 auto;padding:40px 20px}.pub-head[data-v-ffcddc54]{border-bottom:1px solid var(--border);align-items:center;gap:16px;margin-bottom:40px;padding-bottom:20px;display:flex}.logo[data-v-ffcddc54]{width:auto;height:40px}.divider[data-v-ffcddc54]{background:var(--border);width:1px;height:24px}.pub-head span[data-v-ffcddc54]{color:var(--navy);font-size:16px;font-weight:600}.card[data-v-ffcddc54]{border:1px solid var(--border);background:#fff;border-radius:8px;margin-bottom:24px;padding:24px}.card-success[data-v-ffcddc54]{border-left:4px solid var(--ok)}.card-closed[data-v-ffcddc54]{border-left:4px solid var(--ok);background:#f0fdf4}.pill-closed[data-v-ffcddc54]{color:#065f46;background:#d1fae5}.error-message[data-v-ffcddc54]{color:#991b1b;background:#fee2e2;border:1px solid #fecaca;border-radius:6px;margin-bottom:16px;padding:12px 16px;font-size:14px}.card h2[data-v-ffcddc54]{color:var(--navy);margin:0 0 12px;font-size:20px;font-weight:600}.card-text[data-v-ffcddc54]{color:#4b5563;margin:0 0 20px;font-size:14px;line-height:1.6}.card strong[data-v-ffcddc54]{color:var(--navy);font-weight:600}.label[data-v-ffcddc54]{color:var(--navy);text-transform:uppercase;letter-spacing:.5px;margin:0 0 8px;font-size:12px;font-weight:600}.ticket-header[data-v-ffcddc54]{flex-wrap:wrap;align-items:center;gap:14px;margin-bottom:20px;display:flex}.ticket-ref[data-v-ffcddc54]{color:var(--navy);font-family:monospace;font-size:32px;font-weight:700}.pill[data-v-ffcddc54]{color:#6b7280;background:#f3f4f6;border-radius:999px;padding:6px 12px;font-size:12px;font-weight:600;display:inline-block}.pill-new[data-v-ffcddc54]{color:#92400e;background:#fef3c7}.sla-grid[data-v-ffcddc54]{grid-template-columns:1fr 1fr;gap:16px;margin:20px 0;display:grid}.sla-box[data-v-ffcddc54]{background:#f9fafb;border-radius:6px;padding:12px}.sla-label[data-v-ffcddc54]{color:var(--muted);margin-bottom:4px;font-size:12px}.sla-value[data-v-ffcddc54]{color:var(--navy);font-size:14px;font-weight:600}.hint[data-v-ffcddc54]{color:var(--muted);margin:0;font-size:13px;line-height:1.6}.suggestion-card[data-v-ffcddc54]{border:1px solid var(--border);border-radius:6px;justify-content:space-between;align-items:center;gap:16px;margin-bottom:12px;padding:16px;display:flex}.suggestion-title[data-v-ffcddc54]{color:var(--navy);margin-bottom:8px;font-size:14px;font-weight:600}.suggestion-meta[data-v-ffcddc54]{gap:8px;display:flex}.chip[data-v-ffcddc54]{color:#4b5563;background:#f3f4f6;border-radius:4px;padding:4px 8px;font-size:11px;font-weight:600;display:inline-block}.chip-tag[data-v-ffcddc54]{background:0 0;border:1px solid #d1d5db}.btn[data-v-ffcddc54]{cursor:pointer;border:none;border-radius:6px;padding:10px 16px;font-size:13px;font-weight:600;transition:all .2s}.btn-primary[data-v-ffcddc54]{background:var(--blue);color:#fff}.btn-primary[data-v-ffcddc54]:hover{background:#1f55c9}.btn-secondary[data-v-ffcddc54]{color:var(--blue);border:1px solid var(--blue);background:0 0}.btn-secondary[data-v-ffcddc54]:hover{background:#2f6fe00d}.btn-sm[data-v-ffcddc54]{padding:8px 12px;font-size:12px}.btn-row[data-v-ffcddc54]{gap:12px;margin-top:16px;display:flex}.btn-row .btn[data-v-ffcddc54]{flex:1}.steps-list[data-v-ffcddc54]{margin:12px 0 0 20px;padding:0}.steps-list li[data-v-ffcddc54]{color:#4b5563;margin-bottom:12px;font-size:14px;line-height:1.6}.footer[data-v-ffcddc54]{margin-top:60px}.footer .rainbow[data-v-ffcddc54]{background:linear-gradient(90deg,#e8402a,#f0862a,#f4c24e,#3fb27a,#2ba9c9);height:4px}.footer .bar[data-v-ffcddc54]{text-align:center;color:var(--muted);background:#f9fafb;border-radius:0 0 6px 6px;padding:14px;font-size:13px}.triage-box[data-v-ffcddc54]{background:#f3f4f6;border-radius:6px;align-items:center;gap:16px;margin:20px 0;padding:16px;display:flex}.triage-spinner[data-v-ffcddc54]{border:2px solid #e5e7eb;border-top-color:var(--blue);border-radius:50%;flex-shrink:0;width:20px;height:20px;animation:1s linear infinite spin-ffcddc54}@keyframes spin-ffcddc54{to{transform:rotate(360deg)}}.triage-text[data-v-ffcddc54]{flex:1}.triage-title[data-v-ffcddc54]{color:var(--navy);margin-bottom:2px;font-size:14px;font-weight:600}.triage-hint[data-v-ffcddc54]{color:var(--muted);font-size:13px}[data-v-b66c5451]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--muted:#5b6675;--border:#e5e7eb;--ok:#10b981;--info:#3b82f6}.app-body[data-v-b66c5451]{background:#fff;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.pub-wrap[data-v-b66c5451]{max-width:560px;margin:0 auto;padding:40px 20px}.pub-head[data-v-b66c5451]{border-bottom:1px solid var(--border);align-items:center;gap:16px;margin-bottom:40px;padding-bottom:20px;display:flex}.logo[data-v-b66c5451]{width:auto;height:40px}.divider[data-v-b66c5451]{background:var(--border);width:1px;height:24px}.pub-head span[data-v-b66c5451]{color:var(--navy);font-size:16px;font-weight:600}.card[data-v-b66c5451]{border:1px solid var(--border);background:#fff;border-radius:8px;margin-bottom:24px;padding:24px}.card h2[data-v-b66c5451]{color:var(--navy);margin:0 0 12px;font-size:20px;font-weight:600}.card>p[data-v-b66c5451]{color:#4b5563;margin:0 0 20px;font-size:14px;line-height:1.6}.form[data-v-b66c5451]{margin:20px 0}.form-group[data-v-b66c5451]{margin-bottom:20px}label[data-v-b66c5451]{color:var(--navy);margin-bottom:8px;font-size:14px;font-weight:600;display:block}.form-control[data-v-b66c5451]{border:1px solid var(--border);border-radius:6px;width:100%;padding:10px 12px;font-family:inherit;font-size:14px;transition:border-color .2s}.form-control[data-v-b66c5451]:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 3px #2f6fe01a}.error-text[data-v-b66c5451]{color:var(--red);margin-top:4px;font-size:12px;display:block}.callout[data-v-b66c5451]{border-left:4px solid;border-radius:6px;margin:20px 0;padding:16px;font-size:14px}.callout strong[data-v-b66c5451]{margin-bottom:4px;font-weight:600;display:block}.callout-error[data-v-b66c5451]{border-left-color:var(--red);color:var(--red);background:#fef2f2}.callout-ok[data-v-b66c5451]{border-left-color:var(--ok);color:#166534;background:#f0fdf4}.callout-info[data-v-b66c5451]{border-left-color:var(--info);color:#1e40af;background:#eff6ff}.btn-row[data-v-b66c5451]{margin:20px 0}.btn[data-v-b66c5451]{cursor:pointer;border:none;border-radius:6px;width:100%;padding:12px 16px;font-size:14px;font-weight:600;transition:all .2s}.btn-primary[data-v-b66c5451]{background:var(--blue);color:#fff}.btn-primary[data-v-b66c5451]:hover:not(:disabled){background:#1f55c9}.btn-primary[data-v-b66c5451]:disabled{opacity:.6;cursor:not-allowed}.footer[data-v-b66c5451]{margin-top:60px}.footer .rainbow[data-v-b66c5451]{background:linear-gradient(90deg,#e8402a,#f0862a,#f4c24e,#3fb27a,#2ba9c9);height:4px}.footer .bar[data-v-b66c5451]{text-align:center;color:var(--muted);background:#f9fafb;border-radius:0 0 6px 6px;padding:14px;font-size:13px}[data-v-1b3f9375]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--violet:#7c3aed;--muted:#5b6675;--border:#e5e7eb;--ok:#10b981;--warning:#f59e0b}.app-body[data-v-1b3f9375]{background:#fff;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.pub-wrap[data-v-1b3f9375]{margin:0 auto;padding:40px 20px}.pub-head[data-v-1b3f9375]{border-bottom:1px solid var(--border);align-items:center;gap:16px;margin-bottom:40px;padding-bottom:20px;display:flex}.logo[data-v-1b3f9375]{width:auto;height:40px}.divider[data-v-1b3f9375]{background:var(--border);width:1px;height:24px}.pub-head span[data-v-1b3f9375]{color:var(--navy);font-size:16px;font-weight:600}.card[data-v-1b3f9375]{border:1px solid var(--border);background:#fff;border-radius:8px;margin-bottom:24px;padding:24px}.card-ticket[data-v-1b3f9375]{border-left:4px solid var(--violet)}.card h2[data-v-1b3f9375]{color:var(--navy);margin:0 0 14px;font-size:20px;font-weight:600}.ticket-header-content[data-v-1b3f9375]{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:14px;display:flex}.ticket-info[data-v-1b3f9375]{flex:1}.label[data-v-1b3f9375]{color:var(--navy);text-transform:uppercase;letter-spacing:.5px;margin:0 0 8px;font-size:12px;font-weight:600}.ticket-ref[data-v-1b3f9375]{font-family:monospace}.ticket-info h1[data-v-1b3f9375]{color:var(--navy);margin:0 0 12px;font-size:22px;font-weight:600}.ticket-meta[data-v-1b3f9375]{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.chip[data-v-1b3f9375]{color:#4b5563;background:#f3f4f6;border-radius:4px;padding:4px 8px;font-size:11px;font-weight:600;display:inline-block}.chip-t3[data-v-1b3f9375]{color:#991b1b;background:#fca5a5}.pill[data-v-1b3f9375]{border-radius:999px;padding:6px 12px;font-size:12px;font-weight:600;display:inline-block}.pill-status[data-v-1b3f9375]{color:#6b7280;background:#f3f4f6}.pill-new[data-v-1b3f9375]{color:#92400e;background:#fef3c7}.pill-waiting[data-v-1b3f9375]{color:#991b1b;background:#fecdd3}.pill-resolved[data-v-1b3f9375]{color:#065f46;background:#d1fae5}.sla-box[data-v-1b3f9375]{text-align:right;background:#f9fafb;border-radius:6px;min-width:210px;padding:12px}.sla-label[data-v-1b3f9375]{color:var(--muted);margin-bottom:4px;font-size:12px}.sla-value[data-v-1b3f9375]{color:var(--navy);margin-bottom:4px;font-size:14px;font-weight:600}.hint[data-v-1b3f9375]{color:var(--muted);margin:4px 0 0;font-size:12px}.timeline[data-v-1b3f9375]{margin:14px 0 20px;padding:0;list-style:none}.timeline-event[data-v-1b3f9375]{border-left:4px solid #0000;border-radius:4px;margin-bottom:12px;padding:12px}.timeline-event.ev-sys[data-v-1b3f9375]{background:#f9fafb;border-left-color:#d1d5db}.timeline-event.ev-auto[data-v-1b3f9375]{background:#e4f2f9;border:1px dashed #1b7fb0;border-left:4px solid #1b7fb0}.pill-auto[data-v-1b3f9375]{color:#1b5e86;vertical-align:middle;background:#fff;border:1px solid #1b7fb0;border-radius:999px;margin-left:8px;padding:2px 10px;font-family:Poppins,sans-serif;font-size:11px;font-weight:700;display:inline-block}.auto-note[data-v-1b3f9375]{color:#1b5e86;margin:8px 0 0;font-size:12px;font-style:italic}.who[data-v-1b3f9375]{color:var(--navy);margin-bottom:4px;font-weight:600;display:block}.when[data-v-1b3f9375]{color:var(--muted);margin-left:auto;font-size:12px;display:inline-block}.body[data-v-1b3f9375]{color:#4b5563;margin-top:8px;font-size:14px;line-height:1.6}.attachments-section[data-v-1b3f9375]{margin-top:10px}.attachments-label[data-v-1b3f9375]{color:var(--navy);margin-bottom:6px;font-size:12px;font-weight:600}.attachment-container[data-v-1b3f9375]{margin-bottom:8px}.attachment-container[data-v-1b3f9375]:last-child{margin-bottom:0}.attachment-image[data-v-1b3f9375]{border:1px solid var(--border);cursor:pointer;border-radius:8px;max-width:100%;max-height:400px;transition:opacity .2s;display:block}.attachment-image[data-v-1b3f9375]:hover{opacity:.8}.attachment-link[data-v-1b3f9375]{color:var(--blue);border:1px solid var(--border);background:#f9fafb;border-radius:8px;align-items:center;gap:8px;padding:8px 12px;font-size:13px;text-decoration:none;transition:all .2s;display:flex}.attachment-link[data-v-1b3f9375]:hover{background:#2f6fe01a;text-decoration:underline}.attachment-link .icon[data-v-1b3f9375]{font-size:14px}.attachment-link .filename[data-v-1b3f9375]{text-overflow:ellipsis;white-space:nowrap;flex:1;overflow:hidden}.attachment-link .size[data-v-1b3f9375]{color:var(--muted);white-space:nowrap;font-size:11px}.image-modal-overlay[data-v-1b3f9375]{z-index:2000;background:#000000b3;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.image-modal[data-v-1b3f9375]{background:#fff;border-radius:12px;flex-direction:column;max-width:90vw;max-height:90vh;display:flex;box-shadow:0 20px 60px #0000004d}.image-modal-header[data-v-1b3f9375]{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.image-filename[data-v-1b3f9375]{color:var(--navy);text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:14px;font-weight:600;overflow:hidden}.close-btn[data-v-1b3f9375]{color:var(--muted);cursor:pointer;background:0 0;border:none;margin-left:8px;padding:4px 8px;font-size:20px;transition:color .2s}.close-btn[data-v-1b3f9375]:hover{color:var(--navy)}.image-modal-content[data-v-1b3f9375]{flex:1;justify-content:center;align-items:center;padding:20px;display:flex;overflow:auto}.modal-image[data-v-1b3f9375]{object-fit:contain;max-width:100%;max-height:100%}.image-modal-footer[data-v-1b3f9375]{border-top:1px solid var(--border);justify-content:space-between;align-items:center;gap:12px;padding:16px 20px;display:flex}.image-info[data-v-1b3f9375]{color:var(--muted);font-size:12px}.reply-form[data-v-1b3f9375]{border-top:1px solid var(--border);margin-top:20px;padding-top:20px}.reply-form label[data-v-1b3f9375]{color:var(--navy);margin-bottom:8px;font-size:14px;font-weight:600;display:block}.form-control[data-v-1b3f9375]{border:1px solid var(--border);border-radius:6px;width:100%;min-height:100px;margin-bottom:12px;padding:10px 12px;font-family:inherit;font-size:14px}.form-control[data-v-1b3f9375]:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 3px #2f6fe01a}.attachment-section[data-v-1b3f9375]{margin-bottom:12px}.upload-box[data-v-1b3f9375]{border:2px dashed var(--border);text-align:center;cursor:pointer;background:#f9fafb;border-radius:8px;margin-bottom:8px;padding:30px 20px;transition:all .2s}.upload-box[data-v-1b3f9375]:hover{border-color:var(--blue);background:#f3f7ff}.upload-icon[data-v-1b3f9375]{margin-bottom:10px;font-size:28px}.upload-content p[data-v-1b3f9375]{color:var(--muted);margin:8px 0;font-size:13px}.link-btn[data-v-1b3f9375]{color:var(--blue);cursor:pointer;background:0 0;border:none;padding:0;font-weight:600;text-decoration:underline}.upload-hint[data-v-1b3f9375]{font-size:12px!important}.files-list[data-v-1b3f9375]{margin-bottom:12px}.file-item[data-v-1b3f9375]{border:1px solid var(--border);background:#f9fafb;border-radius:6px;justify-content:space-between;align-items:center;margin-bottom:8px;padding:10px;font-size:13px;display:flex}.remove-btn[data-v-1b3f9375]{color:var(--red);cursor:pointer;background:0 0;border:none;padding:0;font-size:16px}.btn-row[data-v-1b3f9375]{gap:12px;margin-bottom:12px;display:flex}.btn[data-v-1b3f9375]{cursor:pointer;border:none;border-radius:6px;flex:1;justify-content:center;align-items:center;gap:8px;padding:12px 16px;font-size:13px;font-weight:600;transition:all .2s;display:flex}.btn-primary[data-v-1b3f9375]{background:var(--blue);color:#fff}.btn-primary[data-v-1b3f9375]:hover:not(:disabled){background:#1f55c9}.btn-primary[data-v-1b3f9375]:disabled{opacity:.6;cursor:not-allowed}.btn-secondary[data-v-1b3f9375]{color:var(--blue);border:1px solid var(--blue);background:0 0}.btn-secondary[data-v-1b3f9375]:hover{background:#2f6fe00d}.error-text[data-v-1b3f9375]{color:var(--red);font-size:12px;display:block}.footer[data-v-1b3f9375]{margin-top:60px}.footer .rainbow[data-v-1b3f9375]{background:linear-gradient(90deg,#e8402a,#f0862a,#f4c24e,#3fb27a,#2ba9c9);height:4px}.footer .bar[data-v-1b3f9375]{text-align:center;color:var(--muted);background:#f9fafb;border-radius:0 0 6px 6px;padding:14px;font-size:13px}[data-v-ad299718]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--google-blue:#006fe4;--muted:#5b6675;--border:#e5e7eb;--ok:#10b981;--info:#3b82f6;--light-gray:#f3f4f6}.auth-body[data-v-ad299718]{background:linear-gradient(135deg, var(--navy) 0%, #1a3a52 100%);justify-content:center;align-items:center;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;display:flex}.auth-wrap[data-v-ad299718]{width:100%;max-width:400px;padding:20px}.auth-card[data-v-ad299718]{background:#fff;border-radius:12px;padding:40px;box-shadow:0 10px 25px #0000001a}.logo[data-v-ad299718]{width:auto;height:40px;margin:0 auto 24px;display:block}h1[data-v-ad299718]{color:var(--navy);text-align:center;margin:0 0 4px;font-size:24px;font-weight:700}.subtitle[data-v-ad299718]{color:var(--muted);text-align:center;margin:0 0 28px;font-size:14px}.oauth-options[data-v-ad299718]{flex-direction:column;gap:12px;margin-bottom:24px;display:flex}.oauth-button[data-v-ad299718]{border:1px solid var(--border);cursor:pointer;color:var(--navy);background:#fff;border-radius:6px;justify-content:center;align-items:center;gap:10px;padding:12px 16px;font-size:14px;font-weight:600;text-decoration:none;transition:all .2s;display:flex}.oauth-button[data-v-ad299718]:hover{transform:translateY(-2px);box-shadow:0 4px 12px #0000001a}.oauth-button[data-v-ad299718]:active{transform:translateY(0)}.oauth-icon[data-v-ad299718]{flex-shrink:0;width:18px;height:18px}.authentik-button[data-v-ad299718]{border-color:var(--blue);color:var(--blue)}.authentik-button[data-v-ad299718]:hover{border-color:var(--blue);background:#2f6fe00d}.google-button[data-v-ad299718]{border-color:var(--google-blue);color:var(--google-blue)}.google-button[data-v-ad299718]:hover{border-color:var(--google-blue);background:#4285f40d}.divider[data-v-ad299718]{color:var(--muted);align-items:center;gap:12px;margin:20px 0;font-size:13px;display:flex}.divider[data-v-ad299718]:before,.divider[data-v-ad299718]:after{content:"";background:var(--border);flex:1;height:1px}.info-box[data-v-ad299718]{background:var(--light-gray);border-left:4px solid var(--info);border-radius:6px;padding:12px}.info-title[data-v-ad299718]{color:var(--navy);margin:0 0 4px;font-size:13px;font-weight:600}.info-text[data-v-ad299718]{color:var(--muted);margin:0;font-size:12px;line-height:1.5}[data-v-149dcd2c]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--ok:#10b981;--warn:#f59e0b;--danger:#dc2626;--muted:#5b6675;--border:#e5e7eb}.staff-body[data-v-149dcd2c]{background:#f9fafb;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.wide-wrap[data-v-149dcd2c]{max-width:1400px;margin:0 auto;padding:40px 20px}.hero[data-v-149dcd2c]{margin-bottom:40px}.hero h1[data-v-149dcd2c]{color:var(--navy);margin:0 0 8px;font-size:30px;font-weight:700}.hero p[data-v-149dcd2c]{color:var(--muted);margin:0;font-size:14px}.kpis[data-v-149dcd2c]{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:40px;display:grid}.kpi[data-v-149dcd2c]{border:1px solid var(--border);background:#fff;border-radius:8px;flex-direction:column;gap:8px;padding:20px;transition:all .2s;display:flex}.kpi[data-v-149dcd2c]:hover{border-color:#d1d5db;box-shadow:0 1px 3px #0000001a}.kpi.kpi-ok[data-v-149dcd2c]{border-left:4px solid var(--ok)}.kpi.kpi-warn[data-v-149dcd2c]{border-left:4px solid var(--warn)}.kpi.kpi-danger[data-v-149dcd2c]{border-left:4px solid var(--danger)}.kpi .label[data-v-149dcd2c]{color:var(--muted);text-transform:uppercase;letter-spacing:.5px;font-size:12px;font-weight:600}.kpi .number[data-v-149dcd2c]{color:var(--navy);font-size:32px;font-weight:700}.kpi .desc[data-v-149dcd2c]{color:var(--muted);font-size:13px}.ticket-ref[data-v-149dcd2c]{color:var(--blue);font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-weight:700;text-decoration:none;transition:all .2s;display:inline-block}.ticket-ref[data-v-149dcd2c]:hover{color:#1f55c9;text-decoration:underline}.section-title[data-v-149dcd2c]{color:var(--navy);margin:40px 0 8px;font-size:18px;font-weight:600}.section-sub[data-v-149dcd2c]{color:var(--muted);margin:0 0 20px;font-size:13px}.empty-state[data-v-149dcd2c]{border:1px dashed var(--border);text-align:center;background:#fff;border-radius:8px;margin-bottom:24px;padding:40px}.empty-state p[data-v-149dcd2c]{color:var(--muted);margin:0;font-size:14px}.ticket-card[data-v-149dcd2c]{border:1px solid var(--border);background:#fff;border-left:4px solid #0000;border-radius:8px;justify-content:space-between;gap:20px;margin-bottom:12px;padding:16px;transition:all .2s;display:flex}.ticket-card[data-v-149dcd2c]:hover{border-color:#d1d5db;box-shadow:0 2px 4px #0000000d}.ticket-card.a-danger[data-v-149dcd2c]{border-left-color:var(--danger);background:#fef2f2}.ticket-card.a-warn[data-v-149dcd2c]{border-left-color:var(--warn);background:#fffbeb}.ticket-card.a-neutral[data-v-149dcd2c]{border-left-color:var(--border)}.ticket-content[data-v-149dcd2c]{flex:1;min-width:0}.ticket-header[data-v-149dcd2c]{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:8px;display:flex}.ticket-id[data-v-149dcd2c]{color:var(--navy);font-family:monospace;font-size:13px;font-weight:600}.ticket-subject[data-v-149dcd2c]{color:var(--navy);word-break:break-word;margin-bottom:8px;font-size:14px;font-weight:600}.ticket-meta[data-v-149dcd2c]{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.chip[data-v-149dcd2c]{color:#4b5563;background:#f3f4f6;border-radius:4px;padding:4px 8px;font-size:11px;font-weight:600;display:inline-block}.pill[data-v-149dcd2c]{color:#6b7280;background:#f3f4f6;border-radius:12px;padding:4px 8px;font-size:11px;font-weight:600;display:inline-block}.pill-breach[data-v-149dcd2c]{color:#991b1b;background:#fecdd3}.pill-progress[data-v-149dcd2c],.pill-warn[data-v-149dcd2c],.pill-new[data-v-149dcd2c]{color:#92400e;background:#fef3c7}.pill-open[data-v-149dcd2c]{color:#1e40af;background:#dbeafe}.pill-progress[data-v-149dcd2c]{color:#92400e;background:#fef3c7}.pill-client[data-v-149dcd2c]{color:#991b1b;background:#fecdd3}.pill-resolved[data-v-149dcd2c]{color:#065f46;background:#d1fae5}.pill-closed[data-v-149dcd2c]{color:#6b7280;background:#f3f4f6}.pill-on-duty[data-v-149dcd2c]{color:#86efac;background:#10b98133}.pill-status[data-v-149dcd2c]{color:#6b7280;background:#f3f4f6}.ticket-action[data-v-149dcd2c]{flex-direction:column;align-items:flex-end;gap:12px;min-width:fit-content;display:flex}.ticket-info[data-v-149dcd2c]{text-align:right;color:var(--muted);font-size:13px;line-height:1.5}.timing[data-v-149dcd2c]{color:#5b6675;font-size:12px}.btn[data-v-149dcd2c]{cursor:pointer;white-space:nowrap;border:none;border-radius:6px;padding:8px 12px;font-size:12px;font-weight:600;transition:all .2s}.btn-secondary[data-v-149dcd2c]{color:var(--blue);border:1px solid var(--blue);background:0 0}.btn-secondary[data-v-149dcd2c]:hover{background:#2f6fe00d}.btn-sm[data-v-149dcd2c]{white-space:nowrap;padding:6px 10px;font-size:11px;text-decoration:none;display:inline-block}[data-v-9b3ba908]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--muted:#5b6675;--border:#e5e7eb}.staff-body[data-v-9b3ba908]{background:#f9fafb;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.wide-wrap[data-v-9b3ba908]{max-width:1400px;margin:0 auto;padding:40px 20px}.hero[data-v-9b3ba908]{margin-bottom:30px}.hero h1[data-v-9b3ba908]{color:var(--navy);margin:0 0 8px;font-size:30px;font-weight:700}.hero p[data-v-9b3ba908]{color:var(--muted);margin:0;font-size:14px}.card[data-v-9b3ba908]{border:1px solid var(--border);background:#fff;border-radius:8px;margin-bottom:24px;padding:24px;overflow-x:auto}.filters-card[data-v-9b3ba908]{padding:20px}.filters-form[data-v-9b3ba908]{flex-direction:column;gap:16px;display:flex}.search-box[data-v-9b3ba908]{flex:1}.search-box .form-control[data-v-9b3ba908]{border:1px solid var(--border);border-radius:6px;width:100%;padding:12px;font-size:14px}.search-box .form-control[data-v-9b3ba908]:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 3px #2f6fe01a}.filter-row[data-v-9b3ba908]{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));align-items:flex-end;gap:16px;display:grid}.filter-group[data-v-9b3ba908]{flex-direction:column;gap:6px;display:flex}.filter-group label[data-v-9b3ba908]{color:var(--navy);font-size:12px;font-weight:600}.form-control[data-v-9b3ba908]{border:1px solid var(--border);border-radius:6px;padding:8px 12px;font-family:inherit;font-size:13px}.form-control[data-v-9b3ba908]:focus{border-color:var(--blue);outline:none}.results-summary[data-v-9b3ba908]{color:var(--muted);margin:0 0 16px;padding:0 4px;font-size:13px}.tickets-table[data-v-9b3ba908]{border-collapse:collapse;width:100%;font-size:13px}.tickets-table thead[data-v-9b3ba908]{border-bottom:2px solid var(--border)}.tickets-table th[data-v-9b3ba908]{text-align:left;color:var(--navy);padding:12px;font-weight:600}.tickets-table td[data-v-9b3ba908]{border-bottom:1px solid var(--border);padding:14px 12px}.tickets-table tr:last-child td[data-v-9b3ba908]{border-bottom:none}.subject-cell[data-v-9b3ba908]{white-space:normal;max-width:300px}.customer-cell[data-v-9b3ba908]{font-size:12px}.customer-info[data-v-9b3ba908]{line-height:1.4}.hint[data-v-9b3ba908]{color:var(--muted);font-size:11px}.updated-cell[data-v-9b3ba908]{color:var(--muted);font-size:12px}.pill[data-v-9b3ba908]{color:#6b7280;background:#f3f4f6;border-radius:999px;padding:4px 8px;font-size:11px;font-weight:600;display:inline-block}.pill-new[data-v-9b3ba908]{color:#92400e;background:#fef3c7}.pill-open[data-v-9b3ba908]{color:#1e40af;background:#dbeafe}.pill-progress[data-v-9b3ba908]{color:#92400e;background:#fef3c7}.pill-client[data-v-9b3ba908]{color:#991b1b;background:#fecdd3}.pill-resolved[data-v-9b3ba908]{color:#065f46;background:#d1fae5}.pill-closed[data-v-9b3ba908]{color:#6b7280;background:#f3f4f6}.chip[data-v-9b3ba908]{color:#4b5563;background:#f3f4f6;border-radius:4px;padding:4px 8px;font-size:11px;font-weight:600;display:inline-block}.chip.priority-high[data-v-9b3ba908]{color:#991b1b;background:#fee2e2}.chip.priority-low[data-v-9b3ba908]{color:#1e40af;background:#dbeafe}.chip.priority-medium[data-v-9b3ba908]{color:#92400e;background:#fef3c7}.empty-state[data-v-9b3ba908]{text-align:center;color:var(--muted);padding:60px 20px;font-size:14px}.btn[data-v-9b3ba908]{cursor:pointer;border:none;border-radius:6px;padding:8px 12px;font-size:12px;font-weight:600;text-decoration:none;transition:all .2s;display:inline-block}.btn-primary[data-v-9b3ba908]{background:var(--blue);color:#fff}.btn-primary[data-v-9b3ba908]:hover{background:#1f55c9}.btn-secondary[data-v-9b3ba908]{color:var(--blue);border:1px solid var(--blue);background:0 0}.btn-secondary[data-v-9b3ba908]:hover{background:#2f6fe00d}.btn-sm[data-v-9b3ba908]{padding:6px 10px;font-size:11px}.pagination[data-v-9b3ba908]{border:1px solid var(--border);background:#fff;border-radius:8px;justify-content:center;align-items:center;gap:16px;margin-top:24px;padding:16px;display:flex}.pagination-info[data-v-9b3ba908]{color:var(--muted);font-size:13px}.modal-overlay[data-v-bd3b4a36]{z-index:1000;background:#00000080;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal-content[data-v-bd3b4a36]{background:#fff;border-radius:8px;width:90%;max-width:600px;max-height:90vh;overflow-y:auto;box-shadow:0 10px 40px #0000001a}.modal-header[data-v-bd3b4a36]{border-bottom:1px solid #e5e7eb;justify-content:space-between;align-items:center;padding:20px;display:flex}.modal-header h2[data-v-bd3b4a36]{margin:0;font-size:18px;font-weight:600}.close-btn[data-v-bd3b4a36]{cursor:pointer;color:#6b7280;background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;width:32px;height:32px;padding:0;font-size:24px;display:flex}.close-btn[data-v-bd3b4a36]:hover{background:#f3f4f6}form[data-v-bd3b4a36]{padding:20px}.form-group[data-v-bd3b4a36]{margin-bottom:20px}.form-group label[data-v-bd3b4a36]{margin-bottom:8px;font-size:14px;font-weight:500;display:block}.required[data-v-bd3b4a36]{color:#dc2626}.optional[data-v-bd3b4a36]{color:#5b6675}.form-group textarea[data-v-bd3b4a36],.form-group input[data-v-bd3b4a36]{border:1px solid #d1d5db;border-radius:4px;width:100%;padding:10px;font-family:inherit;font-size:14px;line-height:1.5}.form-group textarea[data-v-bd3b4a36]:focus,.form-group input[data-v-bd3b4a36]:focus{border-color:#3b82f6;outline:none;box-shadow:0 0 0 3px #3b82f61a}.char-count[data-v-bd3b4a36],.hint[data-v-bd3b4a36]{color:#5b6675;margin-top:4px;font-size:12px}.modal-actions[data-v-bd3b4a36]{border-top:1px solid #e5e7eb;justify-content:flex-end;gap:8px;padding-top:12px;display:flex}.error-message[data-v-bd3b4a36]{color:#dc2626;background:#fef2f2;border-radius:4px;margin-top:12px;padding:0 20px 20px;font-size:14px}.btn[data-v-bd3b4a36]{cursor:pointer;border:none;border-radius:4px;padding:8px 16px;font-size:14px;font-weight:500}.btn[data-v-bd3b4a36]:disabled{opacity:.6;cursor:not-allowed}.btn-primary[data-v-bd3b4a36]{color:#fff;background:#3b82f6}.btn-primary[data-v-bd3b4a36]:hover:not(:disabled){background:#2563eb}.btn-secondary[data-v-bd3b4a36]{color:#1f2937;background:#f3f4f6}.btn-secondary[data-v-bd3b4a36]:hover{background:#e5e7eb}.modal-overlay[data-v-a75cba14]{z-index:1000;background:#00000080;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal-content[data-v-a75cba14]{background:#fff;border-radius:8px;width:90%;max-width:480px;box-shadow:0 10px 40px #0000001a}.modal-header[data-v-a75cba14]{border-bottom:1px solid #e5e7eb;justify-content:space-between;align-items:center;padding:20px;display:flex}.modal-header h2[data-v-a75cba14]{margin:0;font-size:18px;font-weight:600}.close-btn[data-v-a75cba14]{cursor:pointer;color:#6b7280;background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;width:32px;height:32px;padding:0;font-size:24px;display:flex}.close-btn[data-v-a75cba14]:hover{background:#f3f4f6}.modal-body[data-v-a75cba14]{padding:20px}.modal-body p[data-v-a75cba14]{color:#1f2937;margin:0;font-size:14px;line-height:1.5}.modal-actions[data-v-a75cba14]{border-top:1px solid #e5e7eb;justify-content:flex-end;gap:8px;padding:12px 20px 20px;display:flex}.btn[data-v-a75cba14]{cursor:pointer;border:none;border-radius:4px;padding:8px 16px;font-size:14px;font-weight:500}.btn-primary[data-v-a75cba14]{color:#fff;background:#3b82f6}.btn-primary[data-v-a75cba14]:hover{background:#2563eb}.btn-secondary[data-v-a75cba14]{color:#1f2937;background:#f3f4f6}.btn-secondary[data-v-a75cba14]:hover{background:#e5e7eb}[data-v-89e88eea]:root{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--violet:#7c3aed;--muted:#5b6675;--muted2:#8791a0;--border:#eaedf3;--border2:#e4e8ef;--input-border:#e4e9f1;--fill:#f6f8fc;--ok-t:#00794b;--ok-bg:#e7f7f1;--ok:#28b36b;--warn-t:#b5772e;--warn-bg:#fcf6e4;--warn:#e0a21e;--danger:#c0392b;--danger-bg:#fcecec;--violet-t:#6a45c9;--violet-bg:#f1eefc;--open-bg:#eaf1fc;--open-t:#005ebf}[data-v-89e88eea]{box-sizing:border-box}.staff-body[data-v-89e88eea]{color:#33404f;background:#f9fafb;min-height:100vh;margin:0;padding:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}h1[data-v-89e88eea],h2[data-v-89e88eea],h3[data-v-89e88eea]{color:var(--navy);margin:0;font-family:Poppins,sans-serif}.wide-wrap[data-v-89e88eea]{max-width:1440px;margin:0 auto;padding:26px 32px 80px}.hero[data-v-89e88eea]{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:22px;display:flex}.label[data-v-89e88eea]{letter-spacing:.5px;text-transform:uppercase;color:var(--muted);margin:0 0 4px;font-family:Poppins,sans-serif;font-size:12.5px;font-weight:700;display:block}.ref[data-v-89e88eea]{color:var(--navy);font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-weight:700}.hero h1[data-v-89e88eea]{margin-bottom:8px;font-weight:700}.pill[data-v-89e88eea]{white-space:nowrap;border-radius:999px;align-items:center;gap:6px;padding:4px 12px;font-family:Poppins,sans-serif;font-size:12px;font-weight:700;display:inline-flex}.pill[data-v-89e88eea]:before{content:"";background:currentColor;border-radius:50%;width:7px;height:7px}.p-new[data-v-89e88eea]{color:#1b5e86;background:#e4f5f9}.p-open[data-v-89e88eea]{background:var(--open-bg);color:var(--open-t)}.p-progress[data-v-89e88eea]{background:var(--warn-bg);color:var(--warn-t)}.p-client[data-v-89e88eea]{background:var(--violet-bg);color:var(--violet-t)}.p-resolved[data-v-89e88eea]{background:var(--ok-bg);color:var(--ok-t)}.p-closed[data-v-89e88eea]{color:#5b6675;background:#eef1f6}.p-breach[data-v-89e88eea]{background:var(--danger-bg);color:var(--danger)}.chip[data-v-89e88eea]{color:#3b5678;background:#eef2fa;border-radius:999px;padding:3px 11px;font-family:Poppins,sans-serif;font-size:12px;font-weight:600;display:inline-block}.btn-row[data-v-89e88eea]{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.btn[data-v-89e88eea]{cursor:pointer;border:1px solid #0000;border-radius:12px;padding:12px 22px;font-family:Poppins,sans-serif;font-size:14.5px;font-weight:700;text-decoration:none;transition:all .2s;display:inline-block}.btn-primary[data-v-89e88eea]{background:var(--red);color:#fff;box-shadow:0 6px 16px #e8402a47}.btn-primary[data-v-89e88eea]:hover{background:#d5361f}.btn-primary[data-v-89e88eea]:disabled{opacity:.6;cursor:not-allowed}.btn-secondary[data-v-89e88eea]{color:var(--navy);border-color:var(--border2);background:#fff}.btn-secondary[data-v-89e88eea]:hover{background:var(--fill)}.btn-sm[data-v-89e88eea]{border-radius:10px;padding:8px 14px;font-size:13px}.two-col[data-v-89e88eea]{grid-template-columns:1.5fr 1fr;align-items:start;gap:20px;display:grid}@media (width<=960px){.two-col[data-v-89e88eea]{grid-template-columns:1fr}}.side-block h3[data-v-89e88eea]{letter-spacing:.5px;text-transform:uppercase;color:var(--muted);margin:18px 0 8px;font-size:13px;font-weight:700}.side-block h3[data-v-89e88eea]:first-child{margin-top:0}.kv[data-v-89e88eea]{border-bottom:1px solid var(--divider);justify-content:space-between;gap:10px;padding:7px 0;font-size:14px;display:flex}.kv dt[data-v-89e88eea]{color:#5b6675;margin:0}.kv dd[data-v-89e88eea]{color:var(--navy);text-align:right;margin:0;font-weight:700}.card[data-v-89e88eea]{border:1px solid var(--border);background:#fff;border-radius:18px;padding:24px;box-shadow:0 4px 16px #12263f0d}.card+.card[data-v-89e88eea]{margin-top:18px}.card h2[data-v-89e88eea]{margin-bottom:6px;font-size:19px}.card h3[data-v-89e88eea]{margin-bottom:8px;font-size:13px;font-weight:700}.timeline[data-v-89e88eea]{margin:0;padding:0;list-style:none}.timeline li[data-v-89e88eea]{border-left:2px solid var(--divider);margin-left:8px;padding:0 0 22px 30px;position:relative}.timeline li[data-v-89e88eea]:last-child{border-left-color:#0000;padding-bottom:0}.timeline li[data-v-89e88eea]:before{content:"";border:3px solid var(--blue);background:#fff;border-radius:50%;width:14px;height:14px;position:absolute;top:2px;left:-8px}.timeline li.ev-sys[data-v-89e88eea]:before{border-color:var(--muted2)}.timeline li.ev-ai[data-v-89e88eea]:before{border-color:var(--violet)}.timeline li.ev-auto[data-v-89e88eea]:before{border-color:#1b7fb0}.timeline li.ev-auto .body[data-v-89e88eea]{color:#1b5e86;background:#e4f2f9;border:1px dashed #1b7fb0}.pill-auto[data-v-89e88eea]{color:#1b5e86;vertical-align:middle;background:#e4f2f9;border:1px solid #1b7fb0;border-radius:999px;margin-left:6px;padding:2px 9px;font-family:Poppins,sans-serif;font-size:11px;font-weight:700;display:inline-block}.timeline .who[data-v-89e88eea]{color:var(--navy);font-family:Poppins,sans-serif;font-size:13.5px;font-weight:700}.timeline .when[data-v-89e88eea]{color:var(--muted);margin-left:8px;font-size:12px}.timeline .body[data-v-89e88eea]{background:var(--fill);border:1px solid var(--input-border);border-radius:12px;margin-top:6px;padding:12px 14px;font-size:14px}.timeline .body.internal[data-v-89e88eea]{background:var(--warn-bg);border-color:#f0dca8}.attachments-section[data-v-89e88eea]{margin-top:10px}.attachments-label[data-v-89e88eea]{color:var(--navy);margin-bottom:6px;font-size:12px;font-weight:600}.attachment-container[data-v-89e88eea]{margin-bottom:8px}.attachment-container[data-v-89e88eea]:last-child{margin-bottom:0}.attachment-image[data-v-89e88eea]{border:1px solid var(--input-border);cursor:pointer;border-radius:8px;max-width:100%;max-height:400px;transition:opacity .2s;display:block}.attachment-image[data-v-89e88eea]:hover{opacity:.8}.image-modal-overlay[data-v-89e88eea]{z-index:2000;background:#000000b3;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.image-modal[data-v-89e88eea]{background:#fff;border-radius:12px;flex-direction:column;max-width:90vw;max-height:90vh;display:flex;box-shadow:0 20px 60px #0000004d}.image-modal-header[data-v-89e88eea]{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.image-filename[data-v-89e88eea]{color:var(--navy);text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:14px;font-weight:600;overflow:hidden}.close-btn[data-v-89e88eea]{color:var(--muted);cursor:pointer;background:0 0;border:none;margin-left:8px;padding:4px 8px;font-size:20px;transition:color .2s}.close-btn[data-v-89e88eea]:hover{color:var(--navy)}.image-modal-content[data-v-89e88eea]{flex:1;justify-content:center;align-items:center;padding:20px;display:flex;overflow:auto}.modal-image[data-v-89e88eea]{object-fit:contain;max-width:100%;max-height:100%}.image-modal-footer[data-v-89e88eea]{border-top:1px solid var(--border);justify-content:space-between;align-items:center;gap:12px;padding:16px 20px;display:flex}.image-info[data-v-89e88eea]{color:var(--muted);font-size:12px}.attachment-link[data-v-89e88eea]{color:var(--blue);background:var(--fill);border:1px solid var(--input-border);border-radius:8px;align-items:center;gap:8px;padding:8px 12px;font-size:13px;text-decoration:none;transition:all .2s;display:flex}.attachment-link[data-v-89e88eea]:hover{background:#2f6fe01a;text-decoration:underline}.attachment-link .icon[data-v-89e88eea]{font-size:14px}.attachment-link .filename[data-v-89e88eea]{text-overflow:ellipsis;white-space:nowrap;flex:1;overflow:hidden}.attachment-link .size[data-v-89e88eea]{color:var(--muted);white-space:nowrap;font-size:11px}.attachment-section[data-v-89e88eea]{margin-top:12px}.upload-box[data-v-89e88eea]{border:2px dashed var(--border);text-align:center;cursor:pointer;background:#f9fafb;border-radius:8px;padding:30px 20px;transition:all .2s}.upload-box[data-v-89e88eea]:hover{border-color:var(--blue);background:#f3f7ff}.upload-icon[data-v-89e88eea]{margin-bottom:10px;font-size:28px}.upload-content p[data-v-89e88eea]{color:var(--muted);margin:8px 0;font-size:13px}.link-btn[data-v-89e88eea]{color:var(--blue);cursor:pointer;background:0 0;border:none;padding:0;font-weight:600;text-decoration:underline}.upload-hint[data-v-89e88eea]{font-size:12px!important}.files-list[data-v-89e88eea]{margin-bottom:12px}.file-item[data-v-89e88eea]{border:1px solid var(--border);background:#f9fafb;border-radius:6px;justify-content:space-between;align-items:center;margin-bottom:8px;padding:10px;font-size:13px;display:flex}.remove-btn[data-v-89e88eea]{color:var(--red);cursor:pointer;background:0 0;border:none;padding:0;font-size:16px}.seg[data-v-89e88eea]{border:1px solid var(--border2);background:#fff;border-radius:12px;gap:2px;padding:3px;display:inline-flex}.seg button[data-v-89e88eea]{color:var(--muted);cursor:pointer;background:0 0;border:0;border-radius:9px;padding:7px 16px;font-family:Poppins,sans-serif;font-size:13px;font-weight:600}.seg button[aria-pressed=true][data-v-89e88eea]{background:var(--navy);color:#fff}textarea[data-v-89e88eea],.form-select[data-v-89e88eea]{color:#33404f;background:var(--fill);border:1px solid var(--border);border-radius:8px;width:100%;min-height:auto;padding:8px 12px;font-family:Mulish,sans-serif;font-size:14px}textarea[data-v-89e88eea]{resize:vertical;min-height:110px}textarea[data-v-89e88eea]:focus,.form-select[data-v-89e88eea]:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 4px #2f6fe047}.hint[data-v-89e88eea]{color:var(--muted);font-size:13px}.sla-box[data-v-89e88eea]{background:var(--fill);border:1px solid var(--input-border);border-radius:14px;padding:14px 16px}.sla-box .t[data-v-89e88eea]{letter-spacing:.5px;text-transform:uppercase;color:var(--muted);font-family:Poppins,sans-serif;font-size:12px;font-weight:700}.sla-box .v[data-v-89e88eea]{color:var(--navy);margin-top:2px;font-family:Poppins,sans-serif;font-size:20px;font-weight:800}.divider[data-v-89e88eea]{background:var(--border2);width:1px;height:30px}.reports-page[data-v-43dad475]{color:#33404f;background:linear-gradient(#f5f3fb 0%,#f1f6f6 100%);min-height:100vh}.wide-wrap[data-v-43dad475]{max-width:1440px;margin:0 auto;padding:34px 32px 72px}.page-heading[data-v-43dad475]{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:22px;display:flex}.eyebrow[data-v-43dad475]{color:#005ebf;letter-spacing:1.2px;text-transform:uppercase;margin:0 0 4px;font-size:11px;font-weight:800}.page-heading h1[data-v-43dad475]{color:#16273f;letter-spacing:-.5px;margin:0;font-size:32px;font-weight:800;line-height:1.2}.subtitle[data-v-43dad475]{color:#5b6675;margin:7px 0 0;font-size:15px}.toolbar[data-v-43dad475]{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:9px;display:flex}.period-switch[data-v-43dad475]{background:#fff;border:1px solid #e4e8ef;border-radius:12px;gap:2px;padding:4px;display:inline-flex}.period-switch button[data-v-43dad475]{color:#667386;cursor:pointer;background:0 0;border:0;border-radius:8px;padding:8px 11px;font-family:inherit;font-size:12px;font-weight:700;line-height:1.2}.period-switch button[aria-pressed=true][data-v-43dad475]{color:#fff;background:#16273f}.btn[data-v-43dad475]{cursor:pointer;border-radius:10px;align-items:center;gap:8px;min-height:40px;padding:9px 14px;font-family:inherit;font-size:13px;font-weight:700;line-height:1.2;display:inline-flex}.btn-secondary[data-v-43dad475]{color:#24374f;background:#fff;border:1px solid #e4e8ef}.btn-export[data-v-43dad475]{color:#fff;background:#e8402a;border:1px solid #e8402a;box-shadow:0 4px 10px #e8402a33}.btn[data-v-43dad475]:hover{filter:brightness(.97)}.report-note[data-v-43dad475]{color:#687588;align-items:center;gap:9px;margin-bottom:16px;font-size:12px;display:flex}.note-icon[data-v-43dad475]{color:#5b6675;border:1px solid #a7b3c1;border-radius:50%;place-items:center;width:17px;height:17px;font-size:11px;font-weight:800;display:inline-grid}.filter-panel[data-v-43dad475]{background:#fff;border:1px solid #eaedf3;border-radius:14px;flex-wrap:wrap;align-items:flex-end;gap:14px;margin:0 0 16px;padding:16px;display:flex;box-shadow:0 3px 12px #16273f0b}.filter-panel label[data-v-43dad475]{color:#5b6675;letter-spacing:.5px;text-transform:uppercase;gap:6px;min-width:170px;font-size:11px;font-weight:800;display:grid}.filter-panel select[data-v-43dad475]{color:#33404f;text-transform:none;background:#f8fafd;border:1px solid #e4e8ef;border-radius:9px;min-height:40px;padding:8px 10px;font-size:13px}.filter-actions[data-v-43dad475]{align-items:center;gap:10px;display:flex}.clear-filters[data-v-43dad475]{color:#005ebf;cursor:pointer;background:0 0;border:0;padding:9px 4px;font-size:12px;font-weight:700}.apply-filters[data-v-43dad475]{color:#fff;cursor:pointer;background:#2f6fe0;border:1px solid #2f6fe0;border-radius:9px;min-height:38px;padding:8px 13px;font-size:12px;font-weight:700}.date-panel[data-v-43dad475]{background:#fff;border:1px solid #eaedf3;border-radius:13px;align-items:flex-end;gap:12px;margin:0 0 16px;padding:14px 16px;display:flex}.date-panel label[data-v-43dad475]{color:#5b6675;text-transform:uppercase;gap:5px;font-size:11px;font-weight:800;display:grid}.date-panel input[data-v-43dad475]{color:#33404f;min-height:38px;font:inherit;border:1px solid #e4e8ef;border-radius:8px;padding:7px 9px}.date-range-warning[data-v-43dad475]{color:#a34218;margin:0;font-size:12px;font-weight:600}.kpi-grid[data-v-43dad475]{grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;display:grid}.kpi-card[data-v-43dad475]{background:#fff;border:1px solid #eaedf3;border-radius:16px;min-height:154px;padding:18px 19px;box-shadow:0 4px 16px #16273f0d}.tone-positive[data-v-43dad475]{border-top:3px solid #28b36b}.tone-warning[data-v-43dad475]{border-top:3px solid #e0a21e}.tone-neutral[data-v-43dad475]{border-top:3px solid #dce4ef}.tone-danger[data-v-43dad475]{border-top:3px solid #c0392b}.kpi-topline[data-v-43dad475]{align-items:center;gap:9px;min-height:26px;display:flex}.kpi-icon[data-v-43dad475]{color:#005ebf;background:#eaf1fc;border-radius:8px;flex:0 0 25px;justify-content:center;align-items:center;width:25px;height:25px;font-size:14px;font-weight:800;display:inline-flex}.tone-positive .kpi-icon[data-v-43dad475]{color:#00794b;background:#e7f7f1}.tone-warning .kpi-icon[data-v-43dad475]{color:#b5772e;background:#fcf6e4}.tone-danger .kpi-icon[data-v-43dad475]{color:#c0392b;background:#fcecec}.kpi-label[data-v-43dad475]{color:#5b6675;letter-spacing:.55px;text-transform:uppercase;font-size:10px;font-weight:800;line-height:1.35}.kpi-value[data-v-43dad475]{color:#16273f;letter-spacing:-.7px;margin-top:13px;font-size:29px;font-weight:800;line-height:1}.tone-warning .kpi-value[data-v-43dad475]{color:#b5772e}.tone-danger .kpi-value[data-v-43dad475]{color:#c0392b}.kpi-detail[data-v-43dad475]{color:#5b6675;margin-top:8px;font-size:11px;line-height:1.4}.chart-grid[data-v-43dad475]{grid-template-columns:1fr 1fr;gap:18px;margin-top:18px;display:grid}.panel[data-v-43dad475]{background:#fff;border:1px solid #eaedf3;border-radius:17px;min-width:0;padding:23px 24px;box-shadow:0 4px 16px #16273f0d}.subject-panel[data-v-43dad475]{margin-top:18px}.panel-heading[data-v-43dad475]{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:20px;display:flex}.panel-heading h2[data-v-43dad475]{color:#16273f;margin:0;font-size:17px;font-weight:800;line-height:1.35}.panel-heading p[data-v-43dad475]{color:#5b6675;margin:5px 0 0;font-size:12px}.panel-icon[data-v-43dad475]{color:#005ebf;background:#eaf1fc;border-radius:10px;flex:0 0 34px;place-items:center;width:34px;height:34px;font-weight:800;display:grid}.panel-icon.purple[data-v-43dad475]{color:#6a45c9;background:#f1eefc;font-size:19px}.bar-list[data-v-43dad475]{gap:17px;display:grid}.bar-row[data-v-43dad475]{grid-template-columns:minmax(96px,140px) minmax(80px,1fr) 40px;align-items:center;gap:12px;display:grid}.subject-row[data-v-43dad475]{grid-template-columns:minmax(160px,240px) minmax(80px,1fr) minmax(90px,auto)}.bar-label[data-v-43dad475]{color:#475467;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:700;overflow:hidden}.bar-track[data-v-43dad475]{background:#eef1f6;border-radius:999px;height:10px;overflow:hidden}.bar-fill[data-v-43dad475]{border-radius:inherit;background:linear-gradient(90deg,#2f6fe0,#69a0f5);height:100%;transition:width .2s}.bar-purple[data-v-43dad475]{background:linear-gradient(90deg,#7a5af0,#ab96f9)}.bar-green[data-v-43dad475]{background:linear-gradient(90deg,#28a66a,#61c893)}.bar-value[data-v-43dad475]{color:#25364b;text-align:right;font-size:12px;font-weight:800}.chart-footnote[data-v-43dad475]{color:#5b6675;border-top:1px solid #f1f4f8;margin:20px 0 0;padding-top:12px;font-size:11px}.empty-chart[data-v-43dad475]{color:#5b6675;margin:0;padding:18px 0;font-size:13px}.engineer-panel[data-v-43dad475]{margin-top:18px;padding-bottom:14px}.table-heading[data-v-43dad475]{align-items:center;margin-bottom:16px}.table-period[data-v-43dad475]{color:#667386;background:#f1f4f8;border-radius:999px;padding:6px 10px;font-size:11px;font-weight:800}.table-wrap[data-v-43dad475]{overflow-x:auto}table[data-v-43dad475]{border-collapse:collapse;text-align:left;width:100%;font-size:13px}th[data-v-43dad475]{color:#5b6675;letter-spacing:.5px;text-transform:uppercase;white-space:nowrap;background:#f8fafd;padding:11px 12px;font-size:10px;font-weight:800}td[data-v-43dad475]{color:#475467;white-space:nowrap;border-bottom:1px solid #f1f4f8;padding:13px 12px}tbody tr:last-child td[data-v-43dad475]{border-bottom:0}td[data-v-43dad475]:first-child{color:#16273f}.engineer-avatar[data-v-43dad475]{color:#005ebf;vertical-align:middle;background:#eaf1fc;border-radius:50%;place-items:center;width:29px;height:29px;margin-right:9px;font-size:10px;font-weight:800;display:inline-grid}.rate-chip[data-v-43dad475]{text-align:center;border-radius:999px;min-width:52px;padding:4px 8px;font-size:11px;font-weight:800;display:inline-block}.rate-good[data-v-43dad475]{color:#00794b;background:#e7f7f1}.rate-warning[data-v-43dad475]{color:#b5772e;background:#fcf6e4}.rate-low[data-v-43dad475]{color:#c0392b;background:#fcecec}.empty-row[data-v-43dad475]{color:#5b6675;text-align:center;padding:24px;display:table-cell!important}.table-footnote[data-v-43dad475]{color:#5b6675;margin:10px 12px 0;font-size:11px}@media (width<=1100px){.kpi-grid[data-v-43dad475]{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width<=760px){.wide-wrap[data-v-43dad475]{padding:24px 18px 48px}.page-heading[data-v-43dad475]{align-items:flex-start}.toolbar[data-v-43dad475]{justify-content:flex-start}.chart-grid[data-v-43dad475]{grid-template-columns:1fr}.subject-row[data-v-43dad475]{grid-template-columns:minmax(90px,120px) minmax(45px,1fr) minmax(78px,auto);gap:8px}.kpi-grid[data-v-43dad475]{grid-template-columns:repeat(2,minmax(0,1fr))}.filter-panel label[data-v-43dad475]{flex:160px}}@media (width<=450px){.wide-wrap[data-v-43dad475]{padding-left:12px;padding-right:12px}.page-heading h1[data-v-43dad475]{font-size:28px}.period-switch button[data-v-43dad475]{padding:8px}.btn[data-v-43dad475]{padding:9px 10px}.kpi-grid[data-v-43dad475]{grid-template-columns:1fr 1fr;gap:9px}.kpi-card[data-v-43dad475]{min-height:145px;padding:14px 12px}.kpi-topline[data-v-43dad475]{align-items:flex-start}.kpi-label[data-v-43dad475]{font-size:9px}.kpi-value[data-v-43dad475]{font-size:25px}.panel[data-v-43dad475]{padding:18px 14px}.bar-row[data-v-43dad475]{grid-template-columns:94px minmax(52px,1fr) 34px;gap:8px}.subject-row[data-v-43dad475]{grid-template-columns:minmax(90px,120px) minmax(45px,1fr) minmax(78px,auto)}.bar-label[data-v-43dad475],.bar-value[data-v-43dad475]{font-size:10px}}[data-v-089fea3b]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--muted:#5b6675;--border:#e5e7eb}.staff-body[data-v-089fea3b]{background:#f9fafb;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.wide-wrap[data-v-089fea3b]{max-width:1400px;margin:0 auto;padding:40px 20px}.hero[data-v-089fea3b]{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:30px;display:flex}.hero h1[data-v-089fea3b]{color:var(--navy);margin:0 0 8px;font-size:30px;font-weight:700}.hero p[data-v-089fea3b]{color:var(--muted);margin:0;font-size:14px}.card[data-v-089fea3b]{border:1px solid var(--border);background:#fff;border-radius:8px;padding:24px;overflow-x:auto}.users-table[data-v-089fea3b]{border-collapse:collapse;width:100%;font-size:14px}.users-table thead[data-v-089fea3b]{border-bottom:2px solid var(--border)}.users-table th[data-v-089fea3b]{text-align:left;color:var(--navy);padding:12px;font-weight:600}.users-table td[data-v-089fea3b]{border-bottom:1px solid var(--border);padding:14px 12px}.users-table tr:last-child td[data-v-089fea3b]{border-bottom:none}.hint[data-v-089fea3b]{color:var(--muted);font-size:12px}.chip[data-v-089fea3b]{color:#4b5563;background:#f3f4f6;border-radius:4px;margin-bottom:4px;margin-right:4px;padding:4px 8px;font-size:11px;font-weight:600;display:inline-block}.chip-role[data-v-089fea3b]{color:#1e40af;background:#dbeafe}.toggle[data-v-089fea3b]{vertical-align:middle;background:#10b981;border-radius:7px;width:24px;height:14px;margin-right:6px;display:inline-block}.toggle.off[data-v-089fea3b]{background:#d1d5db}.btn[data-v-089fea3b]{cursor:pointer;border:none;border-radius:6px;padding:8px 12px;font-size:12px;font-weight:600;transition:all .2s}.btn-primary[data-v-089fea3b]{background:var(--blue);color:#fff}.btn-primary[data-v-089fea3b]:hover{background:#1f55c9}.btn-secondary[data-v-089fea3b]{color:var(--blue);border:1px solid var(--blue);background:0 0}.btn-secondary[data-v-089fea3b]:hover{background:#2f6fe00d}.btn-sm[data-v-089fea3b]{padding:6px 10px;font-size:11px}.modal-overlay[data-v-089fea3b]{z-index:1000;background:#00000080;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal-content[data-v-089fea3b]{background:#fff;border-radius:8px;width:90%;max-width:500px;max-height:80vh;padding:30px;overflow-y:auto}.modal-content h2[data-v-089fea3b]{color:var(--navy);margin:0 0 20px;font-size:20px;font-weight:600}.form-group[data-v-089fea3b]{margin-bottom:20px}.form-group label[data-v-089fea3b]{color:var(--navy);margin-bottom:6px;font-size:13px;font-weight:600;display:block}.form-control[data-v-089fea3b]{border:1px solid var(--border);border-radius:6px;width:100%;padding:10px 12px;font-size:14px}.form-control[data-v-089fea3b]:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 3px #2f6fe01a}.checkbox-group[data-v-089fea3b]{flex-direction:column;gap:8px;display:flex}.checkbox-group>div[data-v-089fea3b]{align-items:center;gap:8px;display:flex}.checkbox-group input[type=checkbox][data-v-089fea3b]{cursor:pointer}.checkbox-label[data-v-089fea3b]{cursor:pointer;font-size:13px}.modal-buttons[data-v-089fea3b]{gap:12px;margin-top:24px;display:flex}.modal-buttons .btn[data-v-089fea3b]{flex:1}.staff-body[data-v-7e05f894]{background:#f9fafb;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.wide-wrap[data-v-7e05f894]{max-width:1400px;margin:0 auto;padding:40px 20px}.hero[data-v-7e05f894]{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:30px;display:flex}.hero h1[data-v-7e05f894]{color:var(--navy);margin:0 0 8px;font-size:30px;font-weight:700}.hero p[data-v-7e05f894]{color:var(--muted);margin:0;font-size:14px}.card[data-v-7e05f894]{border:1px solid var(--border);background:#fff;border-radius:8px;padding:24px;overflow-x:auto}.active-field[data-v-7e05f894]{color:#374151;align-items:center;gap:8px;display:inline-flex}.actions[data-v-7e05f894]{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.error-message[data-v-7e05f894]{color:#b91c1c;width:100%;margin:0}.table-wrap[data-v-7e05f894]{overflow-x:auto}.products-table[data-v-7e05f894]{border-collapse:collapse;width:100%;font-size:14px}.products-table thead[data-v-7e05f894]{border-bottom:2px solid var(--border)}.products-table th[data-v-7e05f894]{color:var(--navy);text-align:left;padding:12px;font-weight:600}.products-table td[data-v-7e05f894]{border-bottom:1px solid var(--border);text-align:left;padding:14px 12px}.products-table tr:last-child td[data-v-7e05f894]{border-bottom:none}.hint[data-v-7e05f894]{color:var(--muted);font-size:12px}.status[data-v-7e05f894]{border-radius:999px;padding:3px 8px;font-size:12px;display:inline-block}.status.visible[data-v-7e05f894]{color:#047857;background:#d1fae5}.status.hidden[data-v-7e05f894]{color:#6b7280;background:#f3f4f6}.empty[data-v-7e05f894]{color:#6b7280;text-align:center!important}.btn-danger[data-v-7e05f894]{color:#b91c1c}.btn-danger[data-v-7e05f894]:disabled{opacity:.45;cursor:not-allowed}.modal-overlay[data-v-7e05f894]{z-index:1000;background:#00000080;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.modal-content[data-v-7e05f894]{background:#fff;border-radius:8px;width:min(500px,100%);max-height:90vh;padding:30px;overflow-y:auto}.modal-content h2[data-v-7e05f894]{color:var(--navy);margin:0 0 20px;font-size:20px;font-weight:600}.form-group[data-v-7e05f894]{margin-bottom:20px}.form-group label[data-v-7e05f894]{color:var(--navy);margin-bottom:6px;font-size:13px;font-weight:600;display:block}.form-control[data-v-7e05f894]{border:1px solid var(--border);border-radius:6px;width:100%;padding:10px 12px;font-size:14px}.form-control[data-v-7e05f894]:focus{border-color:var(--blue);outline:none;box-shadow:0 0 0 3px #2f6fe01a}.modal-buttons[data-v-7e05f894]{justify-content:flex-end;gap:12px;margin-top:24px;display:flex}[data-v-aacdc4fd]{--navy:#16273f;--red:#e8402a;--blue:#006fe4;--warn:#f59e0b;--muted:#5b6675;--border:#e5e7eb}.staff-body[data-v-aacdc4fd]{background:#f9fafb;min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.wide-wrap[data-v-aacdc4fd]{max-width:1400px;margin:0 auto;padding:40px 20px}.hero[data-v-aacdc4fd]{margin-bottom:30px}.hero h1[data-v-aacdc4fd]{color:var(--navy);margin:0 0 8px;font-size:30px;font-weight:700}.hero p[data-v-aacdc4fd]{color:var(--muted);margin:0;font-size:14px}.two-col[data-v-aacdc4fd]{grid-template-columns:1fr 1fr;align-items:start;gap:24px;display:grid}@media (width<=1024px){.two-col[data-v-aacdc4fd]{grid-template-columns:1fr}}.card[data-v-aacdc4fd]{border:1px solid var(--border);background:#fff;border-radius:8px;padding:24px}.card h2[data-v-aacdc4fd]{color:var(--navy);margin:0 0 12px;font-size:18px;font-weight:600}.card h3[data-v-aacdc4fd]{color:var(--navy);margin:20px 0 12px;font-family:Poppins,sans-serif;font-size:14px;font-weight:600}.hint[data-v-aacdc4fd]{color:var(--muted);font-size:13px;line-height:1.5}.settings-table[data-v-aacdc4fd]{border-collapse:collapse;table-layout:fixed;width:100%;margin:16px 0;font-size:13px}.settings-table thead[data-v-aacdc4fd]{border-bottom:2px solid var(--border)}.settings-table th[data-v-aacdc4fd]{text-align:left;color:var(--navy);padding:10px;font-weight:600}.settings-table th[data-v-aacdc4fd]:first-child{width:25%}.settings-table th[data-v-aacdc4fd]:not(:first-child){width:37.5%}.settings-table td[data-v-aacdc4fd]{border-bottom:1px solid var(--border);vertical-align:middle;padding:12px 8px}.settings-table td[data-v-aacdc4fd]:first-child,.settings-table td[data-v-aacdc4fd]:not(:first-child){text-align:center}.settings-table tr:last-child td[data-v-aacdc4fd]{border-bottom:none}.time-input[data-v-aacdc4fd]{border:1px solid var(--border);border-radius:4px;width:70px;margin-right:4px;padding:8px 10px;font-family:inherit;font-size:13px}.time-input[data-v-aacdc4fd]:focus{border-color:var(--blue);outline:none}.target-field[data-v-aacdc4fd]{white-space:nowrap;align-items:center;gap:4px;display:inline-flex}.target-field .time-input[data-v-aacdc4fd],.target-field .unit-select[data-v-aacdc4fd]{box-sizing:border-box;height:36px;min-height:0;margin:0;line-height:normal}.target-hint[data-v-aacdc4fd]{color:var(--muted);margin-top:4px;font-size:12px;display:block}.unit-select[data-v-aacdc4fd]{border:1px solid var(--border);color:var(--navy);background:#fff;border-radius:4px;padding:8px 6px;font-family:inherit;font-size:13px}.unit[data-v-aacdc4fd]{color:var(--muted);white-space:nowrap;font-size:12px;display:inline}.form-group[data-v-aacdc4fd]{margin-bottom:20px}.form-group label[data-v-aacdc4fd]{color:var(--navy);margin-bottom:6px;font-size:13px;font-weight:600;display:block}.form-control[data-v-aacdc4fd]{border:1px solid var(--border);border-radius:6px;width:100%;padding:10px 12px;font-family:inherit;font-size:13px}.form-control[data-v-aacdc4fd]:focus{border-color:var(--blue);outline:none}.settings-list[data-v-aacdc4fd]{margin:12px 0;padding:0}.kv[data-v-aacdc4fd]{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:12px 0;font-size:13px;display:flex}.kv[data-v-aacdc4fd]:last-child{border-bottom:none}.kv dt[data-v-aacdc4fd]{color:var(--navy);font-weight:600}.kv dd[data-v-aacdc4fd]{align-items:center;gap:8px;margin:0;display:flex}.callout[data-v-aacdc4fd]{border-left:4px solid;border-radius:6px;margin:16px 0;padding:12px;font-size:12px;line-height:1.5}.callout strong[data-v-aacdc4fd]{margin-bottom:4px;font-weight:600;display:block}.callout-warn[data-v-aacdc4fd]{border-left-color:var(--warn);color:#92400e;background:#fffbeb}.callout-info[data-v-aacdc4fd]{color:#1e40af;background:#eff6ff;border-left-color:#3b82f6}.pill[data-v-aacdc4fd]{border-radius:12px;padding:4px 8px;font-size:11px;font-weight:600;display:inline-block}.pill-high[data-v-aacdc4fd]{color:#991b1b;background:#fee2e2}.pill-medium[data-v-aacdc4fd]{color:#92400e;background:#fef3c7}.pill-low[data-v-aacdc4fd]{color:#065f46;background:#f0fdf4}.ref[data-v-aacdc4fd]{background:#f3f4f6;border-radius:3px;padding:2px 4px;font-family:Courier New,monospace;font-size:12px}.btn[data-v-aacdc4fd]{cursor:pointer;border:none;border-radius:6px;padding:10px 16px;font-size:13px;font-weight:600;transition:all .2s}.btn-primary[data-v-aacdc4fd]{background:var(--blue);color:#fff}.btn-primary[data-v-aacdc4fd]:hover:not(:disabled){background:#1f55c9}.btn-primary[data-v-aacdc4fd]:disabled{opacity:.6;cursor:not-allowed}.btn-secondary[data-v-aacdc4fd]{color:var(--blue);border:1px solid var(--blue);background:0 0}.btn-secondary[data-v-aacdc4fd]:hover:not(:disabled){background:#2f6fe00d}.btn-secondary[data-v-aacdc4fd]:disabled{opacity:.6;cursor:not-allowed}.btn-row[data-v-aacdc4fd]{flex-wrap:wrap;align-items:center;gap:12px;margin-top:16px;display:flex}.btn-row .btn[data-v-aacdc4fd]{flex:1;min-width:200px}.btn-row .hint[data-v-aacdc4fd]{flex:1;min-width:300px}
